FREQUENTLY ASKED QUESTIONS

ARE YOU AN ACTUAL SHOP?

Yes! You can visit us at The SCRDA centre at North Arm on 

Tuesday 9am to 2pm

Wednesday 9am to 2pm

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept cash, Eftpos and bank transfer.
Goods will not be released until funds appear in our bank account.

Proof of payment receipt is to be presented by customer.

 

CAN YOU SHIP MY PURCHASES?

For locals, purchases can be picked up from the SCRDA centre at North Arm during

opening hours on Tuesday 9am to 2pm and Wednesday 9am to 2pm ONLY.

For interstate and local shipping we use Australia Post AND will be at
customers expense.

For larger items such as saddles we base our prices on weight and with consultation.

As we are open 2 days per week please allow for 7 working days 

from date of purchase for your goods to be shipped.

WHAT IS THE RETURN POLICY?

As we are a second hand goods store we advise that you

choose very carefully before you make your purchase. 

No refunds, no lay buys.

Exchange only and store credit given on same method of payment

on goods returned in "same" condition within 2 weeks of purchase.

NEED TO KNOW MORE ABOUT A CERTAIN PRODUCT?

Yes! Our friendly volunteers are happy to help you 

please call: 0457424458 between the hours of 9am to 2pm

Tuesday and Wednesday

OR send us an email: shop@scrda.org.au

DO YOU WANT TO VOLUNTEER?